WellSense

Your trusted companion on the journey to holistic well-being and nourishment

Client

WellSense

My Role

Worked along side product owner and mobile application developers.

Services

Branding, Graphic Design, Mobile Application Design

Tools

Figma, FigJam, Jira, Miro, Maze

Project Overview

WellSense is a wellness application designed to empower individuals living with Diabetes and COPD by providing personalized guidance rooted in nutritional principles and holistic well-being. Our mission is to inspire users to take control of their health through evidence-based practices that promote balance and vitality. The app serves as a supportive companion, offering tailored wellness plans, dietary recommendations, and mindful practices to help users manage their conditions more effectively and live fuller, more harmonious lives.

At the heart of WellSense lies the belief in the interconnectedness of mind, body, and spirit. By blending medical insights with holistic healing approaches, the app fosters a deeper understanding of overall health. Users are guided not only in managing symptoms but in nurturing daily habits that support emotional resilience, physical strength, and mental clarity. Through this integrative approach, WellSense aims to create a supportive ecosystem that transforms the wellness journey into a sustainable and enriching lifestyle.

Goal

Streamline the onboarding flow using a conversational UI and improve user completion rate.

Personas

wellper1
Jessica (26Y)
Juggling family responsibilities makes it hard to stay consistent.
wellper2
Juliet (34Y)
Busy work schedule makes it hard to plan meals and exercise with Type 2 Diabetes.
wellper3
Chris (55Y)
Faces difficulties with digital forms and lacks confidence in online verification processes.

how does people feel about nutrition & holistic wellness today?

issues with the current approach…

  • Lack of Personalization in programme
  • Unable to track Action Plan
  • Difficult logging Symptoms
  • Complicated Documentation Process
  • Incomplete Reports
  • Forgets to take meds on time

To the drawing board

Deep dive into competitors
to comprehend the business strategy, services, and app features of competitors
Mind Maps
to determine user interactions with various touch points in their life
Journey Maps
to analyse the journey of users and their interaction with things around them
Feature Matrix Analysis
Analyze features, target touch points, and narrow them down to the ones that bring the most value to the app.

Key features on app

Book a Medical Test

Allow users to book tests directly within the app. Show appointment status and history &
provide test result updates and push notifications.

Reminders

Never skip a meal using timely reminders that works completely offline. Send push notifications for upcoming consultations, tests, and calls.

Track Action Plan

A smart way to handle your action plan and nutrition right from the app.

Consultations / Webinars List

Display upcoming and past webinars/consultations with details (title, date, time, host). Allow users to register or join directly from the app.

Meal Plate Tracking

Allow users to upload meal plate images. Track meal history with timestamps and nutritional data. Allow coaches to comment and give suggestions.

Reports

Allow users to upload medical reports (PDF, images). Allow coaches/doctors to access reports for analysis. Secure cloud storage for easy access.

Supplement Review Calls

Display upcoming and past supplement review calls. Allow coaches to leave notes or feedback after the call. Option to chat with the coach post-call for follow-ups.

Peak flow meter logs

Display available health packages (e.g., nutrition, fitness, consultations). Highlight new or discounted packages. Allow users to purchase packages directly from the app.

Rewards Summary

Provide a leaderboard or milestone tracker to motivate engagement. Allow users to redeem points directly for services or wallet credits.

Health Articles

When in doubt, we have a bunch of articles for you to read and videos to watch

Share with Family

Always stay on top of your family members health

Wireframes & IA

Mockups

Challenges

  • Lead the project for development & QA teams
  • First time working for wellness & nutrition industry
  • Bring Accessibility and latest design trends together

Outcome

  • 65% 3-week user retention
  • Featured by a wellness influencer community
  • 4.8⭐ App Store rating

Takeaways

  • Experience interviewing senior citizens
  • Collaborated with cross-functional teams for product launches
  • Conducted user testing sessions to gather feedback

Reflection

It taught me the value of designing with emotional intelligence, not just aesthetic intuition.